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SHIPPING ESTIMATES

Free shipping on orders over $59 or 49€.

Most of our orders are delivered within 5 to 12 business days to major countries.

Shipping Information

Region Estimated Shipping Time
USA 5-12 Business Days
Europe & UK 5-12 Business Days
Canada 5-12 Business Days
Australia 5-12 Business Days
Mexico 10-15 Business Days
Rest of the World 10-15 Business Days

Do you provide tracking information?

Yes, you will receive an email with tracking details once your order is shipped. Please note that it may take 2–5 business days for tracking updates to appear in the system.

All orders are shipped with a Tracking ID. You can track your order here.


Why does my tracking show “no information available at the moment”?

This can happen if the shipping carrier has not updated the tracking information yet. Please allow 2–5 business days for updates.

For logistical reasons, items in the same order may sometimes be shipped separately, even if you selected combined shipping.

Note: Shipping times exclude customs clearance delays, as these are beyond our control.

If you have any further questions, please contact us — we’ll be happy to help!

support@stalamp.com