Stalamp
Contact Us
For any questions regarding products, orders, shipping, returns, or collaborations, please contact our support team at:
Email:
support@stalamp.com
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
We aim to respond to all inquiries within 24 business hours.
Please note that returns sent without prior authorization may not be accepted. For return requests or after-sales support, please contact our customer service team first.
Contact form
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Include as much detail as you can to help us assist you with your enquiry. Things like your order number, the piece your're after, the colour, where you're located in the USA and/or the dimensions you seek.
Note our office hours are Monday-Friday, 8am-6pm (PST) and we aim to respond within 1-2 business days. If you haven’t heard back from us, please make sure to check your spam folder.