Privacy policy

Last updated: July 28, 2026

Stalamp operates this website and online store, including the related content, features, products and services offered through it (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, make a purchase, create an account, subscribe to marketing communications, contact us or otherwise use the Services.

Who We Are

Stalamp is the operator of this online store and is responsible for the personal information described in this Privacy Policy, except where another party, such as Shopify or a payment provider, acts as an independent data controller.

For privacy questions or requests, contact us at support@stalamp.com.

Personal Information We Collect

The personal information we collect depends on how you interact with the Services. It may include the following categories:

Contact Information

• Name
• Email address
• Telephone number
• Billing address
• Shipping address

Order and Transaction Information

• Products viewed, added to your cart or purchased
• Order history
• Returns, refunds, cancellations and exchanges
• Shipping and tracking information
• Discounts and promotional codes used

Payment Information

Payment information may include your payment method, billing details, transaction confirmation and payment status.

Complete payment card information is generally processed directly by Shopify Payments or another authorized payment provider. Stalamp does not normally store complete payment card numbers.

Account Information

• Account username or email address
• Password and authentication information
• Saved addresses
• Account preferences and settings

Communications

We collect information you provide when you contact customer support, submit a return request, report a damaged product, write a review or otherwise communicate with us.

Device and Usage Information

• IP address
• Browser and device type
• Operating system
• Device identifiers
• Pages viewed and links selected
• Referring website
• Interaction with our website, emails and advertisements
• Approximate location derived from an IP address

How We Collect Personal Information

We may collect personal information from:

• You directly, including when you place an order, create an account, subscribe to emails, contact us or submit a form.
• Your device automatically, through cookies, pixels, log files and similar technologies.
• Service providers, including Shopify, payment processors, delivery carriers, fulfillment providers, customer support services and analytics providers.
• Advertising and marketing partners, where permitted by law and according to your consent or privacy choices.

How We Use Personal Information

We may use personal information to:

• Operate and maintain the Services
• Process payments and complete orders
• Arrange shipping, tracking, returns and refunds
• Provide customer support
• Create and manage customer accounts
• Remember preferences and shopping activity
• Recommend relevant products
• Improve our website, products and customer experience
• Send order, shipping and service communications
• Send marketing communications where permitted
• Measure advertising and marketing performance
• Detect fraud, misuse and security threats
• Comply with legal, tax and regulatory obligations
• Establish, exercise or defend legal claims

Legal Bases for Processing

Where laws such as the UK GDPR or EU GDPR apply, we may process personal information under one or more of the following legal bases:

How We Disclose Personal Information

We may disclose personal information only when reasonably necessary for the purposes described in this policy, including to:

• Shopify and its affiliated services
• Payment processors and financial institutions
• Fulfillment providers and warehouses
• Shipping carriers and tracking providers
• Customer support and communication providers
• Website hosting, security and technical service providers
• Analytics, advertising and marketing providers
• Product review and customer feedback providers
• Professional advisers, including legal and accounting advisers
• Government authorities where disclosure is legally required

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, insolvency or similar business transaction.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where they act as independent controllers under their own privacy policies.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Shopify platform and related services.

Information submitted through our store may be transmitted to Shopify and other service providers located outside your country of residence.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy .

You may also access the Shopify Privacy Portal to learn about privacy choices associated with Shopify.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage and similar technologies to operate the website, remember preferences, understand website usage, measure performance and provide relevant advertising.

Cookies may include:

• Essential cookies required for checkout, security, account access and core website functions.
• Functional cookies used to remember choices and improve website functionality.
• Analytics cookies used to understand visits, traffic and website performance.
• Advertising cookies used to measure campaigns and, where permitted, personalize advertising.

Where required by law, non-essential cookies will be used only after you provide consent. You may manage available cookie choices through the consent controls displayed on our website.

You can also configure your browser to block or delete cookies. Blocking essential cookies may prevent certain website or checkout features from working correctly.

Marketing Communications

If you subscribe to promotional communications, we may send you information about new products, offers and other Stalamp updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

After unsubscribing, we may still send transactional or service messages, including order confirmations, shipping updates and responses to customer support requests.

Targeted Advertising and Privacy Signals

Depending on your location, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

Where required by applicable law, we will recognize a valid Global Privacy Control signal as an opt-out request for the browser or device sending the signal.

You can learn more about Global Privacy Control at globalprivacycontrol.org .

International Data Transfers

Stalamp and its service providers may process or store personal information in countries other than the country where you live.

When required, transfers from the European Economic Area, United Kingdom or another regulated jurisdiction will rely on recognized safeguards, such as adequacy decisions, approved contractual clauses or another lawful transfer mechanism.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

• Complete orders and provide customer service
• Maintain business, accounting and tax records
• Prevent fraud and protect our Services
• Resolve disputes
• Enforce agreements
• Meet applicable legal obligations

Retention periods vary depending on the type of information, the purpose for which it was collected and applicable legal requirements.

Security

We use reasonable administrative, organizational and technical safeguards designed to protect personal information.

However, no online service, storage system or method of transmission can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured communication channels and should protect your account credentials.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

• Access: request information about the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete information.
• Deletion: request deletion of eligible personal information.
• Portability: request a portable copy of certain information.
• Restriction: request that certain processing be restricted.
• Objection: object to certain processing based on legitimate interests.
• Withdraw consent: withdraw consent where processing relies on consent.
• Opt out: opt out of certain targeted advertising, sale or sharing activities where applicable.
• Appeal: appeal a decision concerning a privacy request where applicable law provides that right.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before completing a request.

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require evidence of the agent’s authority and may ask you to verify your identity directly before processing the request.

Children’s Privacy

The Services are intended for a general adult audience and are not directed to children. We do not knowingly collect personal information from children who are below the age at which they may lawfully consent to data processing in their jurisdiction.

If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

Complaints

If you have a concern about how we process personal information, please contact us first so that we can review the issue.

Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, technologies or legal obligations.

When we update the policy, we will publish the revised version on this page and update the “Last updated” date. Additional notice will be provided where required by law.

Contact Us

To ask a privacy question or exercise an applicable privacy right, contact: